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Shipping

Shipping company Shipping cost Delivery
Trohadin

(within Attica region)

Free 1-2 working days
ACS

(outside Attica region)

Free 1-4 working days
ACS inaccessible regions Free 2-5 working days

We provide FREE SHIPPING to all orders in Greece.

It takes 1-4 working days to prepare your order, as all of our jewellery is made one by one in our workshop in Athens. For pre-order products, which are made exclusively to order, it takes 5-8 working days.

Shipping company Below 100€ 100€ and above Delivery
ELTA (Greek Post Office) 5 € Free 5-15 working days
Shipping company Below 150€ 150€ and above Delivery
DHL Economy  10-13 € Free 3-6 working days
Shipping company Below 200€ 200€ and above Delivery
DHL Express   12-17 € Free 1-2 working days

The exact cost of shipping can be seen while putting your address details at our checkout page.

It takes 1-4 working days to prepare your order, as all our jewellery is made one by one in our workshop in Athens. For pre-order products, which are made exclusively to order, it takes 5-8 working days.

Shipping company Below 150€ 150€ and above Delivery
DHL Economy 10-13 € Free 3-6 working days
Shipping company Below 200€ 200€ and above Delivery
DHL Express 12-25 € Free 1-2 working days

The exact cost of shipping can be seen while putting your address details at our checkout page.

There may be duties and taxes incurred on your shipment that you will be responsible for. Please note that we do not have any control over these fees and we cannot advise as to what the costs will be, as they vary by country. For more information, please contact your local customs office. Keep in mind that we’re not able to reimburse you for duties and taxes paid upon delivery.

Payment Methods

Payment upon receipt of your order at your space. This payment method is only available in Greece and it is free of charge.

The deposit must be transferred in the bank account of our company within 2 working days. Bank details will be sent to you via e-mail once the order has been received. When depositing, any bank charges are borne by the customer.

To pay your order via Paypal, you shall be redirected to the Paypal webpage without any contact in any case with data and details of your account.

Payment using credit cards is an absolutely safe and easy payment method for our customers. The company shall never become aware of your card or account information. All bank charges must be paid by the customer.

Returns

Pre-order Products

All pre-order items such as Engraved products are not eligible for a return at any time as we’ve customised these pieces especially for you.

Other Products

You are entitled to return any other item bought on our website, for any reason, within 30 days of the date of delivery, and receive a full refund. All returns must be:

  • Unworn

  • Have no signs of wear or damage

  • In all original packaging (box and pouch included)

  • With receipt included

We also offer exchanges for all of our products except pre-order items.

Faulty items

We sincerely apologise if you have experienced any fault with your Reve Jewel piece

Please Contact Us before returning your item to us, so that we can proceed to a repair, replacement or a full refund of your order.

To start the return of an item, please send it to the following address with a shipping company of your choice:

Reve Jewel

Leoforos Vouliagmenis 85,

(Office 322)

16674, Athens

Greece

tel: 2109630216

We cannot accept responsibility for any items lost or stolen in transit.

Please Contact Us before returning your item to us, so that you can provide us tracking information of your parcel.

For any further questions or problems you may encounter, please contact us by e-mail to [email protected]

From the day your return parcel is delivered to our warehouse, it takes up to 3 business days to process your refund. All refunds will be credited to the original credit/debit card.

If your order was paid upon delivery, we will contact you for your bank information to complete the refund.

For all international orders the amount that covers shipping costs is excluded from the refund.

For all placed orders in Greece, we offer full refund of the order amount.

For all orders placed within Attica region, the returns are made by our shipping company and are free of charge.

For all orders placed outside Attica region, the shipping costs for the returns are borne by the sender.

Customer Care

    Free Shipping & Returns in Greece

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